Symptom field notes

Suspected chimney or vent blockage

A suspected blocked exhaust path is a reason to stop using the connected appliance and arrange qualified assessment. A carbon-monoxide alarm or immediate danger requires getting outside and calling 911.

Do not push rods into an unseen obstruction or run the appliance as a test.

What to document

  1. What symptom first raised concern?
  2. Which appliances connect to the system?
  3. Was there a storm, animal activity or recent work?

Keep dates and observations separate from guesses about the cause. Photographs from a safe location and earlier service records are useful starting material.

What to ask the contractor

  1. How will the entire affected passage be assessed?
  2. What access is required for removal?
  3. How will remaining damage or restrictions be documented?

Ask for findings, access limitations and recommended next steps in writing. A proposed product or repair method should follow an explanation of the observed condition.

Turn the observation into a comparable scope

Send the same brief to each company. Ask whether the appointment is an inspection, a diagnostic visit or a repair, and how additional work is approved. If proposals disagree, compare the evidence each contractor cites before comparing totals.

Start with a symptomPrepare the right questionsQuote Comparison LabFind missing scope itemsYour Chimney PassportKeep a printable service historyChimney vocabularyUnderstand the reportFollow the evidenceIllustrative homeowner decisionsOfficial resourcesCheck the original guidance